Customer Resources
Join our growing online Mediasite Community
Our lively Mediasite Community is more than a home for weekly training videos and informative webinars. It gives you unlimited access not only to Mediasite staff but also fellow users. It really is an online community: ask questions about our products, share ideas and experiences, and get quick responses from staff and peers.
Support you can rely on 24/7
Your success with Mediasite is pretty close to an obsession for us. Our extensive team of support experts aren’t just smart and experienced. When it comes to providing you great tech support, they’re downright intense. You can relax knowing that (but they probably won’t).
Network face-to-face all year
Throughout the year, we offer lots of ways to interact – in person – with both Mediasite staff and customers.
Get educated and energized at Mediasite Experience – MSX
Whether you’re new to Mediasite or a certified super-user, our annual flagship community conference, Mediasite Experience, is the best way to sharpen your skills. You’ll get the inside track on our products and meet fellow users eager to share their Mediasite wisdom.
Keep up with tech advances and connect
with others at Mediasite Summits
We love holding regional summits so you can meet up with fellow Mediasite users in person. We’ve got you covered. From our day-long European and Australia/New Zealand summits to one focused on video in healthcare, there’s no shortage of ways to keep up-to-date on all the latest Mediasite features and best practices.
Training to get the most from Mediasite
Once Mediasite is up and running, it’s crucial that your administrative team gets effective training. We offer customized remote and on-site training. And that’s in addition to our library of learner-friendly online training tools.
Mediasite U
Mediasite U is your destination for all things training-related in the Mediasite Community. Find everything from blog posts and training videos to informative webinars discussing the latest features and updates. Plus, chat online with staff and fellow Mediasite users.
Mediasite U Boot Camp
Accelerate your Mediasite proficiency with our intensive one-day online training courses. You’ll join a Mediasite expert and a small group of fellow users in real-time to learn the skills necessary to administer a successful video program. Our boot camps are great solutions for Mediasite newbies. They’re also good for refresher training so you stay on top of the latest Mediasite features.
Mediasite U Live
Every week, Mediasite U Live presents webinars about the latest products and features. Hear from staff about what’s new and ask questions in real-time.
On-site Training
We’ve got Mediasite trainers all over the world who would love nothing more than to visit your school or organization and provide hands-on education. You can customize a training session based on your video priorities. Or, schedule some 1-on-1 time online.